What it means to be a Client with IHDI
We are dedicated to providing our clients with a hearing dog that possesses the temperament and training required to help provide our clients a renewed sense of independence, safety, and companionship. We pledge to strive to understand every client's needs and abilities; to be clear around expectations; to provide essential training for the hearing dog in training as well as the client; to select a dog that has the greatest potential for them; and to remain in partnership with the client and their dog throughout the life of the match.
What to Expect
The training of a hearing dog and the matching of the team itself is an ongoing process. IHDI recognizes this and performs best efforts to set up each hearing dog team to prosper before, during, and after achieving certification. Clients are expected to actively participate in all stages and training opportunities virtually and onsite for the most resilient matches.