Do you want to work for International Hearing Dog and transform TWO lives? Check out our employment opportunities below!

Hearing Dog Bolt

Executive Director

Posted September 30, 2019

International Hearing Dog is 501 (c) 3 non-profit organization located in Henderson, Colorado. The mission of International Hearing Dog, Inc. is to rescue shelter dogs and train them to assist persons who are deaf or hard-of-hearing, with and without multiple disabilities, at no cost to the recipient. Today, IHDI staff and volunteers have trained more than 1,300 shelter dogs to assist individuals who are deaf and hard of hearing. These dogs have found homes in all 50 states of the United States and Canada.


The Executive Director serves as the chief executive of the organization. In this capacity, the Executive Director is responsible for supporting operations and administration of the Board by advising and informing Board members. He/she serves as the primary interface between the Board and IHDI staff and directs the design of, marketing, promotion, delivery and quality of IHDI programs and service animals. The Executive Director is charged with recommending the annual budget (currently $ 625,000 ) to the Board for their approval and prudently managing the organization’s resources within those budget guidelines and in conformity with current laws and regulations. The Executive Director is responsible for effectively managing the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations. He/she will oversee the development function, including fundraising planning and implementation. This includes helping to identify resource requirements and funding sources, and the design of strategies to reach appropriate funders including the submission of grants/proposals, and oversight of fundraising records and documentation. The Executive Director is ultimately responsible for ensuring that IHDI and its mission, programs, and services are consistently presented in a strong, positive image to relevant stakeholders and the public. Direct reports to the Executive Director currently include the Director of Development, Selection & Training Director, Operations/Facilities/Animal Health Director, Placements & Customized Training Director, and an Administrative Assistant. 



Staff Leadership – Responsible for overall staff leadership in the development and implementation of short and long-range plans, policies and other activities. Assures that such plans align with the organization’s mission and driving progress towards attainment of this mission. 

Fiscal Management – Responsible for the financial management of the organization, including the development and implementation of the annual budget. Oversees all financial practices and functions including those necessary for auditing, budgeting, financial analysis and reporting, capital asset and property management, and payroll in accordance with generally accepted accounting principles and other rules and regulations. Ensures that adequate funding is available for the organization to carry out its work. 

Strategic Planning – Assists the Chair and Board of Directors in setting strategic goals for the organization. Provides leadership in the development, implementation and accomplishment of the annual plan as approved by the Board. 

Fundraising – Oversees fundraising planning and implementation to include, major donor identification and cultivation by taking an active role in personally developing relations with major donors. Identifies resource requirements, develops strategies to approach funders, oversees proposals and grant applications, and ensures the accuracy and propriety of fundraising records and documentation. 

Volunteer Relations – Promotes active and broad participation by volunteers in appropriate areas of the organization’s work. 

Legal & Regulatory Compliance – Maintains all official records and documents and ensures compliance with federal, state and local regulations. ADA and ADI experience desired.

Service Expertise – Maintains a solid working knowledge of significant developments and trends in the Hearing Dog field. 

Community Partnerships – Responsible for establishing sound working relationships and cooperative arrangements with community groups such as the (Metro Denver Shelter Alliance, Assistance Dogs International, and other collaborating organizations.) 

Board Relations – Provides information, advice and counsel to the Board Chair, Board committees, and Board as a whole in the creations of policies, programs, and strategic direction for IHDI. Ensures the Board is kept fully informed on the condition of the organization and all important factors influencing it. Recruits new members to the Board with the skills needed to further the goals of the organization. Facilitates the work of the Board and its committees by developing resource materials, providing appropriate information, and reports, and assisting committee chairs as necessary. Recommends new policies, programs and action plans consistent with the mission of IHDI and ensures compliance with all approved Board policies. Schedules Board and board committee meetings and develops appropriate agenda items. 

Human Resources – Oversees all aspects of human resource management for employees and volunteers, including but not limited to, hiring and termination, developing position descriptions, setting compensation, applying Board-approved employees policies and benefits, and supervising management staff. Leads the management team with appropriate provisions for succession. Encourages staff and volunteer development and education in recognizing how their individual roles contribute to the mission of the organization. Maintains a positive workplace atmosphere, which attracts, retains and motivates a diverse staff of top quality individuals. 

Public Relations – Serves as the public “face” of IHDI and ensures that IHDI and its mission, programs, products and services are consistently presented in a strong, positive image to relevant stakeholders and the public. 



A bachelor’s degree is required; an advanced degree is preferred. 

Ideally five or more year’s progressive experience in the nonprofit sector, with at least three years of demonstrated success in staff leadership, fundraising, partnership development and financial management. 

A track record of success in acquiring organizational support through grant applications and individual/corporate donor fundraising. 

Experience with stakeholder marketing, communications and public relations to successfully engage stakeholders that include foundations, donors, business partners, policy makers, the media and general public. 

Working knowledge of public policy and health issues that are faced by those in the deaf or hard-of-hearing community is preferred. 

Demonstrated acumen in driving and successfully shepherding organizational change and strategic evolution. 

Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel. 

Must bring a strong knowledge of financial reporting, budget management, and organizational processes. 

Prior experience working closely with board members or trustees is preferred 

Demonstrated staff management and development experience. 

ADA and ADI experience desired. Shelter and rescue experience highly preferred.

A passionate personal alignment with the vision and mission of IHDI. 



Subscribes to the highest standards of ethics and business/personal integrity 

Excellent verbal, written and listening communication skills; an active listener who is able to read the audience and tailor comments appropriately to both internal and external audiences; executive presence and organizational savvy across all levels within and external to organization 

A proactive leader; intellectually curious; regularly investigates and brings new ideas to the organization, especially with regard to operational best practices and staff leadership; skilled in critical and creative thinking to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to issues 

Empathetic leadership style that focuses on providing guidance and prioritization and allowing staff and volunteers to flourish; ability to empower staff but sufficiently informed to stay on top of potential issues before they escalate; skilled at coordinating people and resources; 

Positive and high energy individual, who is optimistic while being cognizant of real issues 

Flexible and adaptable to change 

Strong interpersonal skills; ability to deal with a wide variety of constituents and personality styles 

Good emotional intelligence; able to accept 360° feedback in a constructive manner, learn from it, and adapt behavior accordingly 

Ability to establish trust and rapport with a wide variety of stakeholders; establishes a reputation for discretion, sound judgment and counsel 

Ability to proactively work through conflict and to be able to deliver negative feedback in a constructive manner 



IHDI will offer the successful candidate a competitive salary commensurate with previous experience and leadership capabilities, along with a comprehensive benefits  package.     



IHDI firmly supports the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, creed, national origin, disability, veteran status or any other protected category pursuant to applicable federal, state or local law. 




Review of candidates will begin on October 1 and continue until the position is filled.  Inquiries and applications – including a resume and 1-3 page letter of interest – should be directed electronically to:


T. Scott Smith, Principal and Managing Partner

Stonehill Consulting Group, LLC



International Hearing Dog Inc.  is an equal opportunity employer.

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